Order processing & timelines
- Jewellery, bags, juttis, perfume, dupattas & accessories: ship within 24 hours.
- Women’s dresses & gowns: ship in 2–3 business days.
- Clothing made to order: ships in 4–5 weeks.
Ready-to-ship & in-stock outfits
Standard, in-stock items are processed and dispatched within 24 hours of order confirmation.
Need an outfit urgently?
Need something within 3–4 days? Contact us and we will show you our in-stock collection, also shown on our Instagram story highlight “In Stock Suits.” Alterations are complimentary on in-stock orders.
Made-to-order outfits
Made-to-order, customized and pre-order outfits require 4–5 weeks for crafting, stitching and finishing before dispatch.
Custom orders
Turnaround on a fully custom order is approximately one month.
Shipping options & rates
United States — USPS
- USPS Ground Advantage (3–5 business days): $11.00
- USPS Priority Mail (1–3 business days): $15.00
- USPS Priority Mail Express (1–2 days): $29.99
Pickup & local delivery
- In-store pickup at Valley Plaza Mall: free — and every in-store purchase comes with free henna.
- Curbside pickup: free. Call the store when you arrive and we will bring your order out.
- Local delivery in Bakersfield: $10.
Canada & international — DHL Express
International orders ship with DHL Express. The shipping cost is shown at checkout based on your country and postal code.
Free shipping on orders of $199 or more
Spend $199 or more and enter code FREESHIP199 at checkout for free shipping within the United States and Canada.
Free gift with every $100
Every $100 you spend earns a free gift, included with your order.
Sales tax
California sales tax is added at checkout to orders shipped within California.
Order tracking & delivery
Once your parcel leaves us, a tracking number is sent to your registered email or phone number.
- Domestic orders: generally arrive within 3–5 business days after dispatch.
- International express: generally arrives within 5–7 business days via DHL, FedEx or Aramex.
Please keep an eye on your delivery updates — we cannot be responsible for stolen packages once they have been delivered.
Customs, duties & import taxes
For international orders, any local customs duty, import tariff or destination tax is the responsibility of the customer. Our courier partners will help clear your package through customs, but any charges assessed must be settled before final delivery. Customs policies vary by destination, so please check with your local customs office for specific rates.